Modern Technologies – Reforms and Results

• Up-to-date mechanism of GPS bracelets for monitoring offenders receiving alternatives to prison sentences introduced;

• Innovative service of video-conferencing set up;

• Electronic registry designed to register and control probationers put in place;

• Modern electronic regulatory system aimed to ensure the effective execution of community service made available; 

• Electronic management system at the reception of each penitentiary establishment created;

• Online registration service for simplifying long-term family visits put into operation;

• Online consultation service launched within the free legal aid system, at the National Probation Agency, as well as at the public reception, in order to broaden access to legal assistance;

• Modern call centre set up within the framework of the public reception project, in order to improve service quality and to simplify access to information;

• SMS messaging included in parcel delivery service, as well as in different online services;

• Modern electronic testing programme on a par with international standards  embraced by the Penitentiary and Probation Training Centre;

• Electronic system of documents management, human resources and internal communication introduced.